FromOceanandScenic
Ask a Question or Two
By John Bollinger
According to a June 20th, New Post Story titled “Ferries
$inking Fast”, the new ferry services started in April and May into and
around Manhattan have been a woof. The story states that despite the $5
million that was given to New York Waterway through The Port Authority of
New York and New Jersey and the Federal Emergency Management Agency, there
has only been an increase of about 750 to 1,100 riders a day. To point it
more directly, $4,545.00 per rider.
According to the Post story, New York Waterway has billed the PA $5.3
million for the first two months of increased service and the agreement
covers all operating costs and includes a guaranteed profit for the
company.
Despite this, New York Waterway has cancelled the free shuttle between the
World Financial Center and Pier 11 at Wall Street and many runs between
Hoboken and Manhattan.
Though you would expect this editor (as I did) to laud the increase in
services, there is one pointed question that needs to be asked. Please
trust that there are many others, but I will limit my question to this one
for the moment. Did anyone at New York Waterway, The PA or FEMA bother to
find out what services and locations the people of New York and New Jersey
needed to improve their hellish commute into Manhattan?
Finding out what customers need is a basic of business and government, yet
my guess is that not even one questionnaire was given out at any of the
major terminals in Manhattan. No, I’m not suggesting a $100,000.00
retainer for a national research company sort of study. Just hire twenty
college students to take a one page survey to Grand Central, Penn Station,
the ferry terminals and maybe even pass out a few at the toll booths at
the tunnel and bridges. $10 to 20 thousand dollars to actually get more
people using ferries.
Those of you who are reading this and regularly use ferries into Manhattan
should call, write or email the above organizations and tell them where
new ferry services should be started. Tell them that they need a service
out of Elizabeth or the Rockaways or Perth Amboy or where ever. Let them
know that even though we are 10 months past 9/11 that the $5 million
should be used constructively rather than frittered away.