Pitfalls to Avoid from BoatU.S.
The Internet can be a great tool to buy or
sell a boat. However, sometimes its murky waters swirl with
fraud, con artists, and scams. To help you avoid these
unseen shoals, BoatU.S. Consumer Affairs has these tips to
help online buyers and sellers protect themselves.
Buying A Boat
The first rule on protecting yourself online is to never buy
a boat unseen. Make a visit to the boat, sea trial it, and
have a survey done by a professional marine surveyor.
One potential scam is called “phishing,” in which scammers
use some tidbit of personal information to lure you into
divulging financial data such as credit card numbers,
account usernames and passwords, and social security
numbers. This is done by using counterfeit e-mails and
fraudulent web sites to fool recipients into believing they
are actually providing the sensitive information to a
legitimate company.
You can protect yourself by calling the companies whenever a
questionable situation arises, and unless you are actually
paying for something, never give out any personal
information to anyone. Online window shopping is fine but
the actual purchase is best made in person, unless you know
that the web site is secure and reputable. Also try to
obtain a physical address rather than merely a post office
box and a phone number. BoatU.S. strongly urges that boat
buyers decline a purchase when sellers don’t provide you
with this type of information. If the seller is a company
like a dealer or broker, you can also check with the Better
Business Bureau from the seller’s area.
Selling a Boat
One of the biggest scams is the oldest one: the “Nigerian”
scam, which targets individuals that use Internet classified
ads to sell merchandise. Some BoatU.S. members have reported
several versions of the scam, which entails an overseas
buyer in Nigeria, London, Bulgaria, or Canada attempting to
buy a boat with a bank draft written for more than the
asking price, with the stipulation that the seller sends
back a cashier’s check for the overage. Of course, the
“buyer’s” check is counterfeit.
To defeat this scam, use an escrow or alternate payment
service to buy the boat, and never send any money back to
the purchaser without making certain that their check has
cleared your bank. Also, be aware that cashier’s checks are
not considered cash by your bank; the sender of such a check
can always put a stop payment on the check.
Finally, if you think you have been
contacted by an e-mail scammer, BoatU.S. Consumer Affairs
would like to hear from you at ConsumerProtection@BoatUS.com.
BoatU.S. Consumer Affairs offers free services to make
buying and selling easier, including the boating industry’s
only Recall Alert Registry that tracks safety defects for
new and subsequent boat owners, the only national Complaint
Database for boats, engines and service providers such as
boat dealers, and a Dispute Mediation program. For more
information, visit www.BoatUS.com or call 703-461-2856.