Embarcadero Station Kiosk Wins Community Awareness Award

The California Transportation Foundation recently gave top honors to the In Transit information kiosk in the annual Tranny Award competition.

Published: July, 2008 

It gleams like a bright and inviting oasis in the underground maze of the Embarcadero BART/Muni station in downtown San Francisco. Billed as a Traveler’s aid for the video age, the project turned an underutilized newspaper stand at one of the region’s busiest transit crossroads into a multiuse, high-tech transit information kiosk. Recognized as the Community Awareness Program of the Year, the InTransit kiosk beckons to commuters with large video screens showing real-time departure information similar to airport arrival and departure screens along with vignettes promoting regional transit projects, current transit maps and schedules. The on-screen information is backed up by knowledgeable and friendly advisors who dispense personalized transit tips free of charge and staff who guide travelers and sell transit tickets passes for eight transit systems along with TransLink® fare cards and FasTrak® toll tags. Travelers also can pick up free transit brochures and schedules, and buy magazines and newspapers as well as local guidebooks and commercial maps.

The InTransit kiosk is located at the mezzanine level of the Embarcadero BART/Muni station, and is open from 7 am to 7 pm weekdays. A joint project of MTC, the 511 project, BART, San Francisco Muni and the San Francisco Chronicle, the stand is the first of what MTC hopes will be a network of kiosks at key transit hubs around the region. MTC provides the funding and manages the contract for the project, which is also sponsored by BART and S.F. Muni.