Ferry Q&A is where you can have your questions about Bay Area ferry service answered by the professionals who speak for the ferry systems on a daily basis.
Published: April, 2019
Ferry Q&A is where you can have your questions about Bay Area ferry service answered by the professionals who speak for the ferry systems on a daily basis. Thomas Hall is the public information and marketing manager for WETA, the agency that runs the San Francisco Bay Ferry service. Priya Clemens is his counterpart at Golden Gate Transit. Their answers to your ferry questions are marked with a “WETA” and a “GG,” respectively.
Please submit your questions today to info@baycrossings.com.
I’m going to use the ferry to connect to BART and go to the airport. Is there a limit to the amount of luggage I can bring with me and is there a place to store it?
WETA: If you are travelling on San Francisco Bay Ferry outside of commute hours, there are typically no issues with bringing standard-size suitcases aboard. As keeping aisles clear for movement is important, we ask that passengers follow crew member instructions on stowing luggage.
GG: The ferry can be at or near capacity during the morning and evening commute, so planning on an earlier trip and leaving ample travel time is a good idea. For any belongings you are travelling with, keep in mind they should stay within your control at all times—just like the reminder at the airport. Remember too, you have to get your luggage on and off the boat without aid and across Embarcadero to the BART station. Please be aware that the gangways coming off the boat can be steep at high tides. If you have a Clipper Card, be sure to load enough fare to cover your travel on the Golden Gate Ferry and BART. Clipper cards and single-ride ferry tickets can be purchased at the Larkspur Ferry Terminal during operating hours. We always recommend arriving at least 20 minutes before departure times.
Are there group rates available and how does that work?
WETA: San Francisco Bay Ferry offers discounted school group rates on all services. This is available for K-12 school groups only. Reservations are required and available departures are limited to non-commute period times on weekdays only. For commute-only services like Harbor Bay and Richmond, school groups are restricted to the latest morning departure and the earliest afternoon departure. The discounted rates apply to students, teachers and chaperones. Interested groups can call (415) 705-8214 for information and reservations.
GG: Group discounts are available on Golden Gate Ferry. Contact our customer service department at (415) 455-2000 for information on pricing and details.
